FAQ
--> What are main features of hosting?
--> How can I pay for hosting?
--> What is Bonus program?
--> What is loyalty pricing?
--> How I set up my email client? (Outlook, Thunderbird...)
--> How I order new service?
--> How I connect to FTP?
--> How I make subdomain? (www.anything.mydomain.com)
--> How can I change email password?
Question - What are main features of hosting?
Answer: Linux platform, PHP 5, MySQL 5, Postfix, antispam, stats (Awstats), antivirus, unlimited data transmission, control over servers 24 hours / 7 days per week, connectivity: NIX.CZ 2x 1 Gbps, other 24 Mbps transit in/out, aggregating ratio: 1:24, Uptime > 99.9%
Question - How can I pay for hosting?
Answer: By credit card, bank transfer (using IBAN and BIC code), PayPal.com, or Moneybookers.com.
Question - What is Bonus program?
Answer: Program is for everybody. Earn your hosting credits each month and get free webhosting and free domains.
Question - What is loyalty pricing?
Answer: Program is for everybody. If you renew webhosting program 7 days before expiration you get +8% of hosting for free.
Question - How I set up my email client? (Outlook, Thunderbird...)
Answer: Instruction: Email client settings
Question - How I connect to FTP?
Answer: Use webFTP or FTP client(Total Commander...aso). See administration for username. Server: mydomain.com
Question - How I make subdomain? (www.anything.mydomain.com)
Answer: Go to your FTP account - to the same level where directory "www" is. Now create new directory with the name of new subdomain... Subdomains must be included in your hosting program.
Question - How can I change email password?
Answer: Log here: administration, fill your email as username and use your email password.